Your privacy is important to us
Last updated: January 15, 2025
At Waste Evolution, we are committed to protecting your privacy and maintaining the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
Personal Information: We collect information you provide directly to us, such as your name, email address, phone number, and service address when you request quotes, schedule services, or contact us. This information is necessary to provide our waste removal services and communicate with you about scheduling and service details.
Usage Information: We automatically collect certain information about your device and how you interact with our website, including your IP address, browser type, pages visited, and time spent on our site. This helps us improve our website functionality and user experience.
We use your personal information to provide, maintain, and improve our waste removal services. Specifically, we use your information to process service requests, schedule appointments, communicate about your services, send service updates and confirmations, and respond to your inquiries and customer service needs.
We may also use aggregated, non-personal information to analyze website usage patterns, improve our services, and enhance our marketing efforts. We never sell your personal information to third parties for their marketing purposes.
We do not sell, trade, or rent your personal information to third parties. We may share your information only in limited circumstances: with service providers who assist us in operating our business and serving customers, when required by law or to protect our rights and safety, or in connection with a business transfer or merger.
All third-party service providers are contractually obligated to maintain the confidentiality and security of your information and are prohibited from using your personal information for any purpose other than providing services to us.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements. Customer service records are typically retained for seven years in accordance with business and legal requirements.
You have the right to access, update, or delete your personal information. You may opt out of promotional communications by following the unsubscribe instructions in our emails or contacting us directly. For website cookies, you can manage your preferences through your browser settings or our cookie consent banner.
If you have questions about your personal information or wish to exercise your rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
We're here to help and ensure you feel confident about how we protect your information.